Intermediary—bringing together public institutions and businesses to find and implement solutions to labor market problems and advocate for policy change and for financing for those strategies.

Catalyst for change—applying workforce development research in the design of regional initiatives to ensure that there is a skilled workforce available to business and to increase individual's earning capacity.

Labor market analyst— continually scanning the market to identify issues—structural change in the industry and occupational mix in Metro Southwest, skills shortages, sluggish labor force growth, impact of foreign-born workers, and youth joblessness.